Terms & Conditions

Refunds
All fees are non-refundable, non-transferable and non-adjustable, in whole or part. All payments are made for a particular application cycle (see definition below)/mentorship programme, for particular services and a particular applicant. Payments are not refundable nor are they transferable to other services, to future cycles or to other family members.

Terms and Conditions

The Basics:
The applicant/client understands that UniAdvise is an independent organisation providing education advisory services and is not affiliated with any educational institution and does not guarantee admission to any such institution. Accordingly, UniAdvise will not be liable if an applicant is unable to secure admission to any specific educational institution or at all.

Services & Fees:
1). Visa Assistance: While UniAdvise can direct applicants to consulates and government study abroad centres, we do not offer advice or assistance with the procurement of a visa to study in any country.
2). Test Preparation: UniAdvise does not offer any standardised test or general test preparation or support. The applicant is responsible for studying, researching test dates and managing registration and score reporting to colleges.
3). School/Employee Materials: Our service includes help with strategising and drafting letters of recommendation from the school/employees. However, the applicant is responsible for coordinating with their recommender to ensure that the documentation is uploaded on time.
4). Payments: UniAdvise appreciates prompt, full payment via online banking, credit card and debit card. UniAdvise’s work will commence once the payment receipt is confirmed. UniAdvise will not be responsible for any additional costs associated with other application fees.
5). Fees are Non-refundable, Non-transferable and Non-adjustable, in Whole or Part: All payments are made for a particular application cycle (see definition below)/mentorship programme, for particular services and a particular applicant. Payments are not refundable nor are they transferable to other services, to future cycles or to other family members.
6). The client understands that UniAdvise is a guidance consultant/counsellor and does not guarantee or assure interviews, admissions and/or results.

Schedule & Working Hours
1). UniAdvise’s Business Hours: UniAdvise’s business hours are Monday to Friday from 10 am to 7 pm Indian Standard Time. Saturday availability varies, depending on the timeframe in the application cycle.
2). Scheduling Meetings: UniAdvise team will be able to schedule appointments with you within 72 business hours.
3). Public Holidays: UniAdvise team will have limited availability during the holiday season (specifically Diwali and New Year).